Questions
Frequently AskedQuestions
Answers to common questions about patio, driveway and roof cleaning, and exterior surface care across Buckinghamshire, Berkshire & Oxfordshire.

Answered by our team— Lantra trained, BWCA certified & fully insured.
Most Asked Questions
What exterior surfaces do you clean?
Roofs, driveways, patios, render, brickwork, cladding, gutters, soffits, fascias, decking and more. If it's an exterior surface on a home, we can usually clean or restore it — using the correct method for that material.
Do you offer a free site visit?
Yes. We come to your property, inspect the surfaces, recommend the right approach and provide a clear, fixed quote. There's no pressure and no obligation.
Can you quote from photos?
Often, yes — clear photos help us give an initial idea. For most jobs we'll still recommend a free site visit so the quote is accurate and there are no surprises.
Will pressure washing damage my surfaces?
It can. Excessive pressure pits natural stone, strips render and forces water under roof tiles. That's why we assess each surface and use low-pressure or soft-wash methods where appropriate, rather than blasting everything.
Do you remove black spot from patios?
Yes. Black spot is lichen, not dirt, which is why pressure washing alone rarely removes it. We use a specialist treatment that targets the lichen for proper, lasting results.
Do you apply Chiltern EverGuard™?
Yes. After cleaning, Chiltern EverGuard™ is applied to help protect against the return of moss, algae and lichen. Protection typically lasts between 12 and 24 months, depending on the property's location, surrounding environment, surface type and ongoing maintenance.
Will my surface look perfect after cleaning?
We restore surfaces as far as they can realistically go. Deep, long-term staining or existing physical damage may remain — we'll always set honest expectations before any work begins.
How long will the results last?
With Chiltern EverGuard™, results last considerably longer. How long depends on shade, moisture, nearby trees and aspect. We'll advise on a sensible maintenance interval for your property.
Are you insured?
Yes — we're fully insured, and Lantra-trained and BWCA-certified, so the work is carried out to a recognised professional standard.
What areas do you cover?
We're based in Marlow and cover Buckinghamshire, Berkshire and Oxfordshire — including Amersham, Beaconsfield, Chesham, High Wycombe, Gerrards Cross, Maidenhead, Cookham, Henley-on-Thames and Princes Risborough.
Still have questions?
We’re just a call or message away.
Accredited, trained & insured
Lantra Trained
Recognised industry training
BWCA Certified
British Window Cleaning Academy
Fully Insured
Cover on every job, large or small
5-Star Rated
Reviewed by homeowners on Google
Chiltern Surface Co
Have a different question?.
If your question isn’t answered here, get in touch — our team will be happy to give you honest, expert advice.
Surface-specific recommendations
We assess your surfaces and recommend the right approach for the best, long-lasting results.
Clear, fixed quotation
You'll receive a detailed, transparent quote with no hidden extras.
No pressure or obligation
We'll provide honest advice so you can decide what's right for you.
Directly with the owner
Speak directly with the owner and get expert advice you can trust.

