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Questions

Frequently AskedQuestions

Answers to common questions about patio, driveway and roof cleaning, and exterior surface care across Buckinghamshire, Berkshire & Oxfordshire.

The Chiltern Surface Co founder

Answered by our team— Lantra trained, BWCA certified & fully insured.

Most Asked Questions

What exterior surfaces do you clean?

Roofs, driveways, patios, render, brickwork, cladding, gutters, soffits, fascias, decking and more. If it's an exterior surface on a home, we can usually clean or restore it — using the correct method for that material.

Do you offer a free site visit?

Yes. We come to your property, inspect the surfaces, recommend the right approach and provide a clear, fixed quote. There's no pressure and no obligation.

Can you quote from photos?

Often, yes — clear photos help us give an initial idea. For most jobs we'll still recommend a free site visit so the quote is accurate and there are no surprises.

Will pressure washing damage my surfaces?

It can. Excessive pressure pits natural stone, strips render and forces water under roof tiles. That's why we assess each surface and use low-pressure or soft-wash methods where appropriate, rather than blasting everything.

Do you remove black spot from patios?

Yes. Black spot is lichen, not dirt, which is why pressure washing alone rarely removes it. We use a specialist treatment that targets the lichen for proper, lasting results.

Do you apply Chiltern EverGuard™?

Yes. After cleaning, Chiltern EverGuard™ is applied to help protect against the return of moss, algae and lichen. Protection typically lasts between 12 and 24 months, depending on the property's location, surrounding environment, surface type and ongoing maintenance.

Will my surface look perfect after cleaning?

We restore surfaces as far as they can realistically go. Deep, long-term staining or existing physical damage may remain — we'll always set honest expectations before any work begins.

How long will the results last?

With Chiltern EverGuard™, results last considerably longer. How long depends on shade, moisture, nearby trees and aspect. We'll advise on a sensible maintenance interval for your property.

Are you insured?

Yes — we're fully insured, and Lantra-trained and BWCA-certified, so the work is carried out to a recognised professional standard.

What areas do you cover?

We're based in Marlow and cover Buckinghamshire, Berkshire and Oxfordshire — including Amersham, Beaconsfield, Chesham, High Wycombe, Gerrards Cross, Maidenhead, Cookham, Henley-on-Thames and Princes Risborough.

Still have questions?

We’re just a call or message away.

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Accredited, trained & insured

  • Lantra Trained

    Recognised industry training

  • BWCA Certified

    British Window Cleaning Academy

  • Fully Insured

    Cover on every job, large or small

  • 5-Star Rated

    Reviewed by homeowners on Google

Chiltern Surface Co

Have a different question?.

If your question isn’t answered here, get in touch — our team will be happy to give you honest, expert advice.

  • Surface-specific recommendations

    We assess your surfaces and recommend the right approach for the best, long-lasting results.

  • Clear, fixed quotation

    You'll receive a detailed, transparent quote with no hidden extras.

  • No pressure or obligation

    We'll provide honest advice so you can decide what's right for you.

  • Directly with the owner

    Speak directly with the owner and get expert advice you can trust.

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