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Roof Cleaning

Professional Roof Cleaning& Moss Removal

Every roof is different. At your site assessment, we'll talk you through our recommendations and the options available for your roof. We only recommend methods we believe are right for its condition and the result you want to achieve. That's why our site visits are such an important part of the Chiltern approach.

  • Moss removed by hand
  • Chiltern EverGuard™
  • Fully insured
Chiltern Surface Co technician soft washing a heavily mossed tiled roof with a pole-fed rotary head

Roof Cleaning

Protect Your Roof. Restore Its Look.

Every roof is different, so our recommendations and treatments are tailored to each property. We consider the results you would like to achieve alongside the roof's age, condition, construction and suitability for different cleaning methods.

Our approach

A Bespoke Approach to Roof Cleaning

Based on the information gathered during your free site assessment, we will advise you on the most appropriate approach for your roof. Options include:

  • Manual moss removal
  • Softwashing
  • Low-pressure cleaning
  • Heat-assisted cleaning

Our aim is to achieve the desired results while using the least amount of pressure and cleaning solution possible. We only use methods suitable for your specific roof and select the most appropriate access equipment to achieve the best results while protecting its condition and structural integrity.

With every roof clean, we recommend an application of Chiltern EverGuard™, which inhibits regrowth, typically for two to three years, depending on the surface and its environment. We will also provide recommendations for an ongoing preventative treatment plan to help keep your roof protected over the long term.

Following the assessment, we will explain our recommended approach and the reasoning behind it. We then provide a free bespoke quotation based on your property’s unique requirements.

Aerial view of a tiled roof being cleaned by Chiltern Surface Co, the whole roof and property in frame
Clay tiled roof being cleaned with a rotary surface cleaner during professional roof cleaning

What we do

The Right Approach for Every Roof

Of all the exterior surfaces we treat, roofs demand perhaps the greatest degree of care, knowledge and judgement.

No two roofs are quite the same. Material, age, condition, pitch, access and the type and extent of biological growth all influence how a roof should be cleaned. That's why we have a range of methods available to us rather than relying on one standard approach.

Our assessment starts from the ground and, where appropriate, includes a drone inspection, allowing us to get a much closer look at areas that simply can't be properly assessed from below. It helps us identify potential issues, understand the condition of the roof and determine its suitability for the different cleaning and treatment methods available to us.

We'll then talk you through the options, our recommendation and, importantly, why we're recommending it. Depending on the roof, that could involve manual moss removal, low-pressure surface cleaning, specialist softwashing, targeted biological treatments, or a carefully considered combination of methods.

Access is just as important as method. We use the most appropriate professional access equipment to get our technicians as close to the working surface as practicable. The closer and more controlled we can be, the more precisely we can work — using the lowest appropriate pressure, paying greater attention to detail and treating individual areas according to what they actually need.

At Chiltern Surface Co, we believe a roof should never simply be “cleaned”. It should be properly assessed, understood and treated with respect. That combination of inspection, access, knowledge and care allows us to choose the best approach for each individual roof.

What we consider

  • Drone inspection & roof condition
  • Material, age & construction
  • Moss, lichen & biological growth
  • Access & working position
  • The most appropriate cleaning method
  • Treatment & longer-term protection

Our roof cleaning service

What a Full Roof Clean Can Involve

Every roof is different, so not every roof needs every stage. This is what a full roof clean can involve — at your site assessment we select the methods and treatments your roof actually needs, and explain why we recommend them.

  1. 01

    Free site visit & assessment

    We visit your property to assess the roof, understand your expectations and establish the most appropriate cleaning and treatment method. Using a drone, we inspect the roof closely and share the live imagery with you on site. We also determine the safest and most effective access method. Our technicians work as physically close to the roof as possible without walking on it, helping us achieve better results while respecting the surface.

  2. 02

    Report, recommendations & quotation

    Following the assessment, we provide a detailed report and quotation setting out our recommendations and the reasoning behind them. This includes a clearly defined statement of works, so you understand exactly what is included, how the work will be carried out and why that approach has been recommended.

  3. 03

    Booking & deposit

    Once the quotation is accepted, a deposit is required to secure the date or dates for the work. You will always be offered our next available date. Where this is not convenient, we will arrange the next suitable date with you.

  4. 04

    Pre-work briefing

    In the days before the project begins, you will receive confirmation of the operators carrying out the work, along with a clear what-to-expect briefing. This will explain the planned process, any preparation required and give you the opportunity to ask questions before we arrive.

  5. 05

    Works undertaken

    On the agreed date, our operators carry out the work in accordance with the assessment and defined statement of works. The agreed access, cleaning and treatment methods are followed carefully to deliver the intended result while protecting the roof, the property and the surrounding areas.

  6. 06

    Project handover & recommendations

    Once the work is complete, the project lead will provide a full handover, explaining what has been carried out, which treatments have been applied and what you can expect following completion. They will also answer any remaining questions and provide relevant aftercare and future maintenance recommendations.

Chiltern Surface Co technician cleaning a tiled roof from a raised access platform
Close-up of a rotary surface cleaner lifting dirt and algae from roof tiles

Roof types

Roof types we clean and treat

From traditional clay tiles and natural slate to modern flat and metal roofing systems, we clean and treat almost every common type of roof covering. The only roof type we do not work on is thatch. Every roof is assessed individually. Its material, age, condition and construction all influence the access equipment, cleaning method and treatment programme we recommend.

  • Clay tile roofs

    Clay tiles can vary significantly in age, profile, finish and porosity. We assess the roof carefully before selecting a method that removes moss, algae and lichen while respecting the tiles and preserving their natural character.

  • Concrete tile roofs

    The textured, porous surface of concrete tiles can retain moisture and provide ideal conditions for organic growth. Depending on the condition of the roof, we may combine manual moss removal, controlled cleaning and specialist treatment to restore its appearance and help slow future regrowth.

  • Natural and fibre-cement slate roofs

    Slate roofs require a particularly controlled approach. We assess the slates, fixings and overall condition before recommending any work, using suitable access equipment and carefully selected methods without walking directly on the roof.

  • Flat roofs

    We work on a range of flat roofing systems, including felt, EPDM rubber and GRP fibreglass. Cleaning is carefully controlled to remove organic buildup without damaging the membrane, joints, edges or drainage outlets.

  • Metal and sheeted roofs

    Metal roofs and profiled roofing sheets can accumulate algae, atmospheric dirt and staining over time. We select an appropriate low-impact cleaning process for the coating and condition of the surface, paying particular attention to fixings, laps and drainage channels.

  • Other specialist roof coverings

    We also assess less common and mixed roofing systems on an individual basis. Where a roof is suitable for cleaning, we will explain the available options and recommend an approach specifically designed for that surface.

Chiltern Surface Co technician soft washing a tiled roof at low pressure

One of the options

Low-Pressure Surface Cleaning

Where the roof is suitable and a more immediate visual transformation is required, low-pressure surface cleaning may form part of our recommended approach.

Working from the best available access position allows us to clean with greater control and precision, using the lowest effective pressure for the particular surface and its condition. Wherever possible, we work from specialist access equipment and poles rather than placing unnecessary weight on the roof itself.

Low-pressure surface cleaning isn't automatically right for every roof. Its suitability is determined during our assessment, and we'll explain exactly why we do — or don't — recommend it for yours.

  • Pressure individually set for the surface and its condition
  • Professional access for greater control and precision
  • Recommended only where appropriate
Concrete roof tiles heavily overgrown with moss and lichen before professional cleaning

The issues

What’s Really Growing on Your Roof?

Over time, moss, algae and lichen can become firmly established across your roof. Left untreated, this organic growth can affect its appearance, retain moisture and create ongoing maintenance issues.

  • Moss and organic growth retaining moisture against the roof surface
  • Algae, lichen and staining obscuring the roof’s original colour and character
  • Loose moss and debris accumulating in gutters and downpipes
  • Continued growth becoming more established and increasingly difficult to remove

Once professionally restored, keeping your roof looking its best becomes far simpler and requires significantly less investment than the initial restoration.

Speak to Chiltern Surface Co. about bringing your roof up to the Chiltern Standard — and keeping it there.

Chiltern Surface Co technician applying Chiltern EverGuard™ to a cleaned clay tile roof from an access platform

Included with every roof clean

Chiltern EverGuard™ roof protection

As the final stage of every roof restoration, we apply Chiltern EverGuard™ as part of our standard procedure.

The treatment penetrates deep into the material, targeting moss, algae, lichen, black spot and residual spores that cleaning alone cannot always reach. It also creates an extremely inhospitable environment for organic growth.

Chiltern EverGuard™ inhibits regrowth, typically for two to three years, depending on the surface and its environment. As this period approaches, we will contact you by email and offer another free assessment to establish whether a further treatment is required.

Ongoing treatment requires significantly less investment than the initial restoration and, when maintained at the recommended intervals, can protect your roof against recurring organic growth indefinitely.

  • Applied as standard after every roof restoration
  • Targets residual growth and spores within the material
  • Inhibits regrowth, typically for two to three years, depending on the surface and its environment
  • Free reassessment offered when retreatment may be due
Find out more about Chiltern EverGuard™

Proof of work

Recent roof cleaning projects

View all projects
  • A roof slope with a dormer before cleaning, moss and black algae along the tile courses
    The same roof slope and dormer after moss removal, the tiles clear

    Roof Moss Removal and Sandstone Patio Cleaning in Berkhamsted

    Roof moss removal and sandstone patio cleaning in Berkhamsted, Hertfordshire: low-pressure steam, black spot treated, protected with Chiltern EverGuard™.

  • Detached family home in Great Missenden at first light, its concrete tile roof dark with moss and lichen before cleaning
    The same concrete tile roof in Great Missenden after cleaning and Chiltern EverGuard™ treatment

    Roof Cleaning and Moss Removal in Great Missenden

    Roof cleaning in Great Missenden — moss and lichen removed from a concrete tile roof from powered access at low pressure, plus Chiltern EverGuard™ protection.

  • The slate roof in Marlow before cleaning, with moss established along every course
    The same slate roof in Marlow after moss removal and Chiltern EverGuard™ treatment

    Slate Roof Moss Removal and Cleaning in Marlow

    Slate roof moss removal and cleaning in Marlow: a drone survey, scaffold access, carefully controlled low-pressure cleaning and Chiltern EverGuard™.

  • Concrete tile roof in Henley-on-Thames covered in moss before cleaning, seen from above
    The same concrete tile roof in Henley-on-Thames after moss removal and Chiltern EverGuard™ treatment

    Roof Moss Removal and Cleaning in Henley-on-Thames

    Roof moss removal in Henley-on-Thames from powered access: low-pressure cleaning, gutters cleared and Chiltern EverGuard™ protection on a concrete tile roof.

  • The annex in Aylesbury before cleaning, the clay tile roof dark with moss and organic contamination
    The same view of the annex in Aylesbury after cleaning, the clay tile roof back to warm terracotta

    Clay Tile Roof Cleaning in Aylesbury

    Clay tile roof cleaning in Aylesbury: 30+ years of heavy moss removed from this steep clay roof, then protected with Chiltern EverGuard™.

Ready to Restore
Your Property?

Free site visit. Expert advice. No obligation.

Questions

Roof Cleaning FAQs

Do you clean every type of tile the same way?

No. We look at the roof at the site visit and set the method and the pressure to suit the material. Clay, concrete and slate are all handled differently.

Do you remove moss before treating the roof?

Yes. The moss is taken off by hand first, and Chiltern EverGuard™ is applied to the cleaned roof afterwards.

How long do the results last?

Chiltern EverGuard™ inhibits regrowth, typically for two to three years, depending on the surface and its environment. We'll give you our view of your roof at the site visit.

What pressure do you use on a roof?

The lowest pressure that will achieve the right result on that roof, decided at the site visit once we have looked at the tiles and their condition.

Do you clear the gutters afterwards?

Yes, as standard. Everything we take off the roof washes into the gutters, so leaving them full would simply move the problem. We clear the run and check the downpipes before we finish.

Can a roof be cleaned in winter?

Moss removal can be carried out through the year. We apply Chiltern EverGuard™ in settled, frost-free conditions, so in hard weather we'll carry out the removal and come back to treat.

What Clients Say

Trusted by homeowners across the Chilterns.

Thank you to every client who has trusted us with their home. Your reviews mean a great deal to us. We’re proud to be fully insured, certified professionals — delivering proven results with a customer-focused approach on every single project.

5-Star Rated On Google

  • “Highly please with the result of the roof clean”
    RDRobert Daly
  • “My roof had been an issue for years with the build up of moss.”
    NNicola
  • “Jon did a wonderful job cleaning and treating our roof which had been in a terrible state. He was meticulous and professional throughout, we absolutely cannot fault the service. Would highly recommend.”
    LSLouise Scully
  • “Excellent and professional work from start to finish. Both our patio and roof now look fantastic. Highly recommended!”
    JPJames Phillips
  • “Jon and his team recently cleared all of our very mossy roofing tiles.”
    CColin
  • “Highly knowledgeable and kept us informed throughout the whole process.”
    DWDean WilliamsonMarlow
  • “Jon was very professional and knew exactly what was required.”
    DRDavid ReynoldsMarlow
  • “Incredibly, Jon managed to get it gleaming again. I'm thrilled with the results.”
    AWAnna WilliamsonMarlow
  • “They did a great job cleaning my patio & front driveway in Marlow, very attentive to detail & prompt.”
    TMTom McGrath
  • “I couldn't be happier with the service from Jon, this Marlow Company provided.”
    TDTina Devereux
  • “Jon Did a fantastic job of the driveway and walls.”
    TATim Anders
  • “I cannot recommend Chiltern surface co highly enough!”
    TGThe Gentry Marlow
  • “John spent a few hours cleaning and jet washing my drive, wow an amazing job.”
    SSStuart Singer
  • “Highly recommended! The quality of the work was excellent from start to finish.”
    SMSara Maio
  • “Absolutely brilliant! Jon was absolutely fantastic in communication.”
    RURuby Uppal
  • “I recently had the chiltern surface co team round to my house in Marlow to clean our patio and driveway.. Really happy with the results! The driveway and back patio are looking brand new. Definitely recommended!”
    RKrobbie kneen
  • “Fantasitc company, fantastic job, couldn't recommend more.”
    RHRichard Hobbs
  • “Chiltern Surface Co. were amazing. The men worked really hard in extreme heat and were very respectful of our property”
    ODOlwyn Davison-Oakley
  • “Absolutely brilliant service received from this company.”
    NCNigel Crow
  • “Highly recommend Jon and the Chiltern Surface Co team. They did a fantastic job cleaning, treating and re-sanding.”
    NPNicola Padbury
  • “A huge thank you to Jon and the team at Chiltern Surface Company for the outstanding job they've done.”
    NMNick Marr
  • “Chiltern Surface Co. did an outstanding job cleaning our patio.”
    NCNeylan Cankurtaran
  • “Jon and his team were professional, tidy and did a great job. We had the gutter cleaning service”
    KCKate CT
  • “An excellent service from start to finish. The patio was in quite a state and now it looks as good as new.”
    JSJulie Simpson
  • “I didn't realise just how dirty my patios and driveway had become over the last 4 years.”
    JHJohn Holmes
  • “Solid work on our guttering and cleaning patio stones. Jon and his team worked hard during the day with some really good results to show.”
    GGordon
  • “I couldn't be happier with the patio cleaning service. Years of dirt and stains were completely removed.”
    GSGill Slater
  • “I recently had my 110m² block paved driveway at my home in Maidenhead professionally cleaned, re-sanded and sealed.”
    FCFrancesco Carco
  • “Top notch service. Turned up on time, quick, efficient and my drive has never been so clean! Will definitely use Jon again.”
    DHDaniel Harrison
  • “Jon and the team at Chiltern Surface Co were professionalism exemplified.”
    CWConnor Walton
  • “We used Chiltern for patio cleaning and we were very impressed! Our patio which was looking extremely sorry for itself is like new! I would definitely recommend. The team were very friendly and efficient.”
    CLClaire Lee
  • “Incredible job thank you! My patio had become badly stained from over-cleaning and really needed resealing.”
    BBookTravelBetter
  • “Meticulous, professional, paid attention to detail - our driveway and patios look brand new.”
    LHLinda HopkinsonMarlow
  • “Professional, knowledgeable and friendly. Highly recommend.”
    DODavid OsborneMarlow
  • “It's rare to find someone who is both highly skilled and genuinely nice to deal with.”
    TWThe Williamson TravelsMarlow

Advice

Roof cleaning advice

View all articles

Expert Care. Lasting Results.

Specialist Cleaning & Restoration

Restoring the beauty of your home’s exterior with care, precision and professional results.

  • Sandstone entrance steps after cleaning, the stone pale and even from the path to the door
    Winter service

    Slippery Paths, Steps and Patios

    Winter cleaning that removes slippery algae and moss from paths, steps and patios, planned around the forecast.

    • Slippery growth removed
    • Planned around frost
    • Chiltern EverGuard™ where suitable
    Learn Moreabout Slippery Paths, Steps and Patios

Respecting the Surface, Enhancing the Finish.

Looking after a commercial building, a managed site or a portfolio? Commercial roof cleaning is handled by our commercial team, surveyed and priced as a specified job.

Chiltern Surface Co

Book Your Roof Clean Today.

We’ll come to your property, inspect the surfaces, recommend the correct approach, and provide a clear quote. No pressure, no obligation — just information.

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  • Surface-specific recommendations

    We assess your surfaces and recommend the right approach for the best, long-lasting results.

  • Clear, fixed quotation

    You'll receive a detailed, transparent quote with no hidden extras.

  • No pressure or obligation

    We'll provide honest advice so you can decide what's right for you.

  • Directly with the owner

    Speak directly with the owner and get expert advice you can trust.