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An aerial view of the whole house and its sandstone patio in Berkhamsted, Hertfordshire, before the works, the roof tiles dark with moss and the patio darkened
Chiltern Surface Co
EXPERT CARE. LASTING RESULTS.
Before · The morning the works began
The same aerial view after cleaning, the roof tiles clear red and the sandstone patio silver-grey
After · The same view

Roof Moss Removal and
Sandstone Patio Cleaning
Berkhamsted, Hertfordshire

Moss removed from every elevation at very low pressure, the patio beneath it cleaned, and the whole property protected with Chiltern EverGuard™.

Chiltern Surface Cochilternsurface.co.uk
Chiltern Surface Co
EXPERT CARE. LASTING RESULTS.
The Brief

The project at a glance

Client
Paul
Location
Berkhamsted, Hertfordshire
Roof
Tiled roof on every elevation, with a valley, a chimney slope and an internal slope
Patio
Indian sandstone, approximately 160 m², wrapping the house beneath the main roof slopes
Brickwork
Ground-level brickwork bordering the patio
Inspection
Drone survey before any work began
Access
Two access methods: a tracked spider lift and a courtyard scaffold tower
Systems
Twin systems, two engines running at once; low-pressure steam on the roof, steam on the sandstone to lift the black spot
Condition found
Established moss on every elevation, heaviest towards the eaves, with black algae and lichen across the tiles; gutters blocked with moss and debris sitting on the hedgehog guards and overspilling; black spot, algae and moss across the sandstone and brickwork below
Work carried out
Drone survey, moss removed by controlled low-pressure steam, gutters cleared and flow-tested, downpipes checked, gutter faces, fascias and soffits cleaned, hedgehog guards removed and cleaned, the sandstone patio steam-cleaned to lift the black spot, the bordering brickwork cleaned, and Chiltern EverGuard™ applied to the roof, patio and brickwork
Outcome
The roof clear of moss, rainwater running freely through the gutters again, the colour back in the sandstone, and every treated surface protected against regrowth
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The octagonal roof and valleys in Berkhamsted before the works, moss and black algae along every course of tiles
Before · Moss along every course
The Issues · The Roof

Moss on Every Elevation

The roof at this Berkhamsted home was carrying established moss on every elevation — along every course, through the valley and heaviest towards the eaves — with black algae and lichen across the tile surfaces.

The roof was also showing its age, with raised and slipping tiles in places. That set the approach before any work began: as little mechanical stress on the tiles as possible, letting heat and treatment do the work rather than pressure.

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Sandstone slabs in a brick border before the works, moss along the brick edging and into the joints
Before · Moss in the brick edging
The Issues · What We Found
The roof was feeding the patio.

Moss shed from the tiles collected in the gutters and on the hedgehog guards, and the overspill landed on the brickwork and sandstone below — feeding the moss, algae and black spot already there.

A moss-covered roof slope with a dormer and lead valley before the works
Moss on the slopes above
Chiltern Surface Co04
The sandstone courtyard before the works, the slabs darkened with black spot and algae, the brick insets stained
Before · Black spot beside the raised beds
The Issues · The Sandstone

Black Spot in the Stone, Not on It

Black spot, algae and moss had established across a significant proportion of the Indian sandstone.

Black spot roots itself within the pores of the stone, which is why pressure washing alone rarely produces a lasting result.

A close view of a sandstone slab before the works, black spot spotted through the surface of the stone
Before · Close up
Chiltern Surface Co05
A drone view of a roof valley and the tiled slopes either side, moss along the courses before cleaning began
Stage 01 · The survey
Our Approach · Stage 01 of 04
01

A Drone Survey Before Any Water

The drone survey revealed black algae and moss on every elevation — the tiles, the valley, the chimney slope and the guttering, all seen up close before a method was chosen.

It also let us assess the access requirements for this tricky property, the roof angles above all, so the right equipment was chosen before work began. With an ageing roof and raised and slipping tiles in places, that meant the lowest possible pressure rather than force.

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Two Chiltern Surface Co technicians working at the same time on twin systems, one from the spider lift and one from a scaffold tower in the courtyard, cleaning the roof with steam
Stage 02 · Two systems, working together
Our Approach · Stage 02 of 04
02

Low-Pressure Steam, Two Systems at Once

Two Chiltern Surface Co technicians worked at the same time, each on their own system — twin engines running together, so both could work at the lowest pressure possible. Two different access methods put the whole roof within reach: a tracked spider lift, close to every outer elevation, and a scaffold tower in the courtyard.

The established moss was removed with steam at very low pressure. Heat does the work, not force, so the tiles are under as little stress as possible. The most heavily bonded lichen was treated rather than forced from the tiles: it dies back and weathers away naturally. The moss and debris were collected and removed from site.

A Chiltern Surface Co technician, seen from behind, working a low-pressure surface cleaner on a pole against a roof slope, the cleaned tiles red beside the moss still to come
Low-pressure surface cleaner
A low-pressure surface cleaner is one of the two systems running at the same time, which helps us keep costs down for our clients.
Chiltern Surface Co07
A Chiltern Surface Co technician steam-cleaning the sandstone path, steam rising from the stone as the black spot is lifted
Stage 03 · Steam on the sandstone
Our Approach · Stage 03 of 04
03

Steam to Lift the Black Spot

With the roof and gutters finished — working from the top of the property down — approximately 160 m² of Indian sandstone was cleaned. Steam was used to lift the black spot out of the stone — heat doing the work, as it did on the roof — with the intensity controlled to protect the natural surface.

Edges, steps and narrow pathway sections were cleaned with methods suited to each, and the ground-level brickwork bordering the patio was cleaned and treated at the same time to remove its moss and algae.

Chiltern Surface Co08
Chiltern Surface Co
EXPERT CARE. LASTING RESULTS.
Our Approach · Stage 04 of 04
04

Chiltern EverGuard™ Protection

Surface cleaning is not enough. Moss, black spot, algae and lichen live within the pores of a tile or a stone, not just on it — and whatever is left inside will grow back.

Chiltern EverGuard™ is a system, not a single product. At its heart is a biocide that penetrates the pores of the material, kills the growth living inside and inhibits regrowth, applied by a method we have developed ourselves. It was applied to the complete roof, the sandstone and the treated brickwork.

It keeps working after it goes on: residual black spot and the treated lichen continue to die back and weather away over the weeks that follow, so the surfaces keep improving after the team has left.

2–3
Years · Chiltern EverGuard™ typically inhibits regrowth for two to three years, depending on the surface and its environment
Chiltern Surface Co09
An aerial view of the whole roof after cleaning, every elevation clear of moss, with the sandstone patio beside it
The Results · The roof

Every Elevation, Clear

The moss that had built up along every course is gone, the gutters run freely, and the whole roof is protected with Chiltern EverGuard™.

A roof slope with a dormer before cleaning, moss and black algae along the tile courses
The same roof slope and dormer after moss removal, the tiles clear
Before · The same slope
After · The same slope
Chiltern Surface Co10
The whole cleaned sandstone patio in Berkhamsted, silver-grey slabs with brick-red detailing beside the house
The Results · The sandstone
The same view of the sandstone patio before the works, the slabs darkened with black spot and algae
Before · The same view

The Colour Back in the Stone

Under the black spot, algae and moss were the sandstone's cool silver-grey and the brick-red detailing set into it. Cleaned and protected with Chiltern EverGuard™, the colour variation reads clearly again across the whole terrace.

A sandstone walkway under the eaves before the works, the slabs dark with black spot and algae
The same sandstone walkway after cleaning, the stone silver-grey and the brick detailing clean
Before · The same walkway
After · The same walkway
Chiltern Surface Co11
An aerial view of the finished roof and sandstone patio in Berkhamsted, Hertfordshire, after cleaning
After · Finished and protected
A close view of the cleaned sandstone slabs with brick-red detailing, the stone clean and the joints clear
The finished roof and patio
Chiltern Surface Co · Hertfordshire

Roof Moss Removal and Sandstone Patio Cleaning in
Berkhamsted, Hertfordshire

Chiltern Surface Co carried out this roof moss removal and sandstone patio cleaning in Berkhamsted, Hertfordshire. We also offer patio cleaning, driveway cleaning, roof cleaning and roof moss removal across Buckinghamshire, Oxfordshire, Berkshire, Hertfordshire and Surrey, including Princes Risborough, Thame and Watlington.

Moss and black spot live in the pores of a roof tile or a stone, not just on its surface, which is why a lasting result is a staged process — the right access, controlled cleaning at the lowest effective pressure, and protection with Chiltern EverGuard™ — rather than a single pass with a pressure washer.

Chiltern Surface Co · Berkhamsted, HertfordshireExpert Care. Lasting Results.

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Advice

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