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Clay tile roof of the annex in Aylesbury before cleaning, covered in more than thirty years of heavy moss
Chiltern Surface Co
EXPERT CARE. LASTING RESULTS.
Before · The annex as we found it

Clay Tile Roof
Moss Removal and Cleaning
in Aylesbury, Buckinghamshire

More than three decades of moss and contamination had turned a warm terracotta roof dark brown. The tiles underneath were in good condition — the method had to be chosen around that.

Chiltern Surface Cochilternsurface.co.uk
Clay tiles and rooflights on the annex before cleaning, thick with moss and lichen
The same clay tiles and rooflights after moss removal and cleaning, back to warm terracotta
Before · Moss and lichen across the tiles
After · Clean terracotta
The Brief

The project at a glance

Client
Marcus Eastwell
Location
Aylesbury, Buckinghamshire
Surface
Steep‑pitched clay tile roof on a residential annex
Time taken
A single day on site, two Chiltern Surface Co technicians
Main issues
More than 30 years without cleaning, extremely heavy moss growth, widespread organic contamination and environmental dirt obscuring the natural clay finish
Client priority
Clean the appearance of the annex while using a cleaning method specifically selected for the age, condition and construction of the clay roof
Cleaning process
Drone roof inspection, cherry‑picker access, heavy moss removal, controlled low‑pressure clay tile cleaning, gutter clearance, downpipe checks, Chiltern EverGuard™ biocide treatment and a detailed exterior clean‑down
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Tight close-up of the clay tiles in Aylesbury before cleaning, crusted with moss and lichen
Before · Moss and lichen crusted across the clay
The Assessment

Every roof inspected
before it is cleaned

Despite the age of the roof and the exceptional amount of moss growing across it, the clay tiles themselves appeared to be in good overall condition. We identified a single slipped tile, but found no visible evidence of widespread deterioration or compromise to the roof covering.

That distinction determined what happened next. We were satisfied that this particular clay roof was suitable for carefully controlled low‑pressure cleaning.

This is central to the way Chiltern Surface Co approaches roof cleaning. We don’t classify every roof of a particular material as requiring exactly the same treatment. Two clay roofs can differ considerably according to their age, condition, exposure, contamination and previous maintenance.

Free Drone Roof Survey and Assessment

Every Chiltern Surface Co project starts with a free site visit. On this roof that included a drone survey, so the condition of the clay tiles could be read closely before anyone went near the pitch, and before a cleaning method was chosen.

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Truck-mounted cherry picker reaching over the steep clay tile roof in Aylesbury, with a Chiltern Surface Co technician working from the basket
Access · Working from the cherry-picker basket, not the tiles
Access

Cherry‑picker access for the steep roof pitch

The steep pitch presented another consideration.

Rather than routinely walking across the clay tiles, we accessed the roof using a cherry picker. This allowed our technicians to work close to the surface from a stable position and gave us precise control over both the cleaning angle and working distance.

It also reduced unnecessary foot traffic across a roof that, although in good condition, had been in place for many years.

With the access strategy established, the clean could begin.

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Chiltern Surface Co technician driving the heavy moss off the clay tiles from the cherry-picker basket
Stage 01 · Bulk moss driven off the clay tiles
The Process · Stage 01 of 05
01

Removing the heavy moss growth

The first physical stage was the systematic removal of the extensive moss covering the roof.

After more than 30 years, this was not simply superficial seasonal growth. Mature moss had become established across large sections of the clay tiles, particularly around the overlaps and areas where moisture had been retained.

Removing the bulk growth first allowed us to expose the underlying tile surfaces and properly assess the contamination beneath. It also meant that the subsequent cleaning stage could concentrate on the surface of the clay itself rather than simply blasting through a heavy layer of vegetation.

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Clay tile roof part way through the controlled low-pressure clean, terracotta above and heavy moss below
Stage 02 · Terracotta above, three decades of growth below
The Process · Stage 02 of 05
02

Controlled low‑pressure clay tile cleaning

Once the heavy moss had been removed, we carried out a controlled low‑pressure clean across the roof.

This stage addressed the remaining organic deposits, surface contamination and environmental dirt that had accumulated on the clay over several decades.

As the contamination was removed, the dark and heavily weathered appearance began giving way to the warm red and terracotta tones of the original clay tiles.

The aim throughout was not to use the maximum pressure available. It was to use the minimum effective pressure appropriate to the condition of the tiles, maintaining control while achieving the level of clean the surface was capable of.

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Mat of heavy moss lifting away from the clay tiles under controlled low-pressure cleaning
During · Three decades of growth lifting off the clay
Underneath it was a remarkably attractive clay roof.

The roof had not simply been covered in moss; decades of contamination had fundamentally changed its apparent colour. The project photographs illustrate the difference particularly well.

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Chiltern Surface Co technician clearing the gutters from the ground with a pole vacuum after the roof clean
Stage 03 · Gutters cleared with the pole vacuum
The Process · Stage 03 of 05
03

Gutter clearance and downpipe checks

Removing such a substantial volume of roof moss creates a second job that should never be overlooked: dealing properly with everything that comes off the roof.

The gutters were therefore thoroughly cleared following the cleaning process, removing moss and debris generated during the clean.

The downpipes were also checked to ensure the drainage system had not been obstructed.

For Chiltern Surface Co, this forms part of the roof‑cleaning service rather than being treated as somebody else’s problem once the roof itself looks clean.

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Chiltern Surface Co technician applying Chiltern EverGuard™ biocide treatment to the cleaned clay tiles from the basket
The Process · Stage 04 of 05
04

Chiltern EverGuard™ for ongoing protection

With the physical contamination removed, we applied Chiltern EverGuard™ across the cleaned clay tiles.

Physical cleaning removes the contamination you can see. It does not remove the microscopic biological material living inside a porous surface — and clay tile is porous.

Chiltern EverGuard™ is a biocide that penetrates the pores of the material, kills the growth living inside it and prevents that growth returning. Surface cleaning on its own is not enough.

It therefore forms the final treatment stage of the roof clean, rather than relying solely on the immediate cosmetic result produced by cleaning.

Stage 04 · Chiltern EverGuard™ applied to the cleaned tiles
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Chiltern Surface Co technician cleaning down the timber elevations of the annex after the roof clean
Stage 05 · Timber elevations washed down
The Process · Stage 05 of 05
05

Cleaning the whole annex, not just the roof

Roof moss removal is inherently messy work. Even with careful working practices, debris and dirty water can reach elevations, windows and areas immediately surrounding the building.

We don’t regard a roof‑cleaning project as complete if the roof looks excellent but the building beneath it has been left dirty.

Once Marcus’s roof had been cleaned and treated, our team carried out a comprehensive clean‑down of the annex. The timber facades were cleaned, the working areas cleared and the exterior glass was cleaned using our pure‑water window‑cleaning system.

The gutters were clear, the downpipes had been checked and the property was left clean and ready for handover.

The complete clean was carried out by two Chiltern Surface Co technicians in a single day.

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The annex in Aylesbury before cleaning, the clay tile roof dark with moss and organic contamination
The same view of the annex in Aylesbury after cleaning, the clay tile roof back to warm terracotta
BeforeThe clay roof dark with three decades of moss and growth
AfterThe same view on completion, back to warm terracotta
Before and After

Dark brown when we arrived,
warm terracotta when we left

More than three decades of heavy moss, organic growth and environmental contamination had been removed from the roof, revealing considerably more of the clay tiles’ original colour and character.

But the appearance is only part of the story. The project began with an inspection rather than an assumption. The condition of the clay tiles determined the cleaning method; the steep pitch determined the access strategy; the level of contamination determined the cleaning process.

Every one of those decisions came from what the roof itself showed us.

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The cleaned clay tile roof of the annex in Aylesbury after moss removal and Chiltern EverGuard™ treatment
After · The cleaned clay tile roof
The Result

A clay roof recovered,
not simply a roof without moss

For Marcus’s annex in Aylesbury, Buckinghamshire, the process combined a drone roof survey, specialist cherry‑picker access, heavy roof moss removal, controlled low‑pressure clay tile cleaning, gutter clearance, downpipe checks, Chiltern EverGuard™ biocide treatment and a detailed exterior clean‑down.

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The annex in Aylesbury on completion, the clay tile roof clean across the whole pitch
Chiltern Surface Co
EXPERT CARE. LASTING RESULTS.
Client Review
“They arrived on time and left the place spotless with an annex that now looks like new.”
Marcus Eastwell, Aylesbury
★★★★★
Five-star review on Google
Chiltern Surface Co · Buckinghamshire

Clay Tile Roof Cleaning in
Aylesbury, Buckinghamshire

Chiltern Surface Co carried out this clay tile roof moss removal and cleaning in Aylesbury, Buckinghamshire. We also offer roof cleaning, roof moss removal, driveway cleaning and patio cleaning across Oxfordshire and Berkshire, including Wallingford, Nettlebed, Bracknell and Ascot.

This project demonstrates how dramatically a heavily contaminated clay roof can change when the cleaning method is selected according to the actual condition of the surface — leaving Marcus with an annex that, in his own words, “now looks like new.”

Chiltern Surface Co · Marlow, BuckinghamshireExpert Care. Lasting Results.

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