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Soft Wash Treatment · Buckinghamshire

Soft Wash Treatmentin Little Marlow

A small village between the river and open farmland, Little Marlow has a great deal of brick: house walls, garden walls, retaining walls and steps. We soft wash it at low pressure, so the growth goes and the joints stay.

  • Brick walls and steps
  • Algae told apart from salts
  • Chiltern EverGuard™ applied
Technician applying a cleaning solution to a dark brick stair wall, then the same wall with bright, even brick and railings

Where we begin

Brick looks tough, but its joints are not so we clean without force

Fired brick can take a lot, which is why it so often gets pressure washed. The mortar between the bricks is a different matter, and on an older or weathered wall it is usually the weakest part. Soft Wash Treatment cleans brick with a solution applied at low pressure and given time to act, then a gentle rinse, so the algae comes off and the pointing stays where it is.

The Kings Head public house at Little Marlow

The village

Open fields, the river and plenty of brickwork

Little Marlow lies on low ground between Marlow and Bourne End, with the Thames to the south and farmland and open country around it. Homes on the edge of open fields collect more wind-blown seed, leaf litter and organic dust than those in a town, and that fine layer gives algae something to take hold in, particularly on lower walls and the faces of steps.

Village properties, countryside homes, riverside houses and family homes all appear within a small area, and brick is the common thread: house elevations, garden and retaining walls, entrance steps, piers and copings. Where gardens slope, there are often several retaining walls on one property, each facing a different way and weathering at its own rate.

Walls and steps

Retaining walls and steps that green over first

A retaining wall holds back damp soil on one side and usually faces a drive or path on the other, so it stays wet far longer than a house wall. Steps and their side walls collect leaves and organic dust in every corner. Both tend to turn dark and green well before the house behind them.

We treat these as part of the job rather than an afterthought. The solution is applied across the full face of the wall, including copings and piers, so the brick comes back to an even colour along its length instead of in patches.

  • Retaining walls: damp from behind, so growth sets in early
  • Steps and side walls: debris in corners, slippery treads
  • Copings and piers: included so the whole wall matches

Know the mark

Green growth and white salts need different answers

Not every mark on brick is something growing. Algae, mould and lichen show as green, grey or black film. White, powdery or crystalline deposits are more often efflorescence, salts carried out of the masonry as it dries, and they are a different problem with a different cause.

We identify which we are looking at before choosing the treatment, taking account of the brick face, the mortar and any earlier coatings. That way the method suits the actual cause of the mark, and you know at the outset what to expect from each part of the wall.

Painted walls

Checking the paint before cleaning a cottage wall

Some older village homes have painted brick or painted render. A painted wall can be green because algae is growing on a healthy coating, or patchy because the paint itself is chalking and losing its grip. Those are not the same problem.

Sound paint can usually be soft washed with a good result. Where a coating is loose or flaking, cleaning cannot fix it, and redecoration may need to come first. We look closely at the paint before treating the wider elevation and tell you plainly what we find.

Down at ground level

Splash zones where paving, soil and planting meet the wall

The first stretch of wall above the ground catches splash from soil, gravel and paving and sits beside planting that slows the air. It often carries a denser band of growth than the wall above, and it sits right next to the borders, gravel and paving that also need protecting.

We plan the clean so loosened growth is rinsed away without being washed onto the patio or into the beds. Once the brick is clean, the Chiltern EverGuard™ Treatment is applied to help slow how quickly algae comes back.

Our method

Five stages from first look to finished brickwork

Brickwork, paintwork and planting are all checked before the solution is mixed, so the method fits the wall.

  1. 01

    Free surface assessment

    We identify the brick, mortar, any paint or render and the type of staining, separate growth from salts, and explain whether soft washing suits each wall.

  2. 02

    Garden and glass prepared

    Planting, lawns, gravel, glazing and painted details near the wall are protected or dampened before treatment, and run-off is planned away from beds and paving.

  3. 03

    Solution applied at low pressure

    A solution suited to the surface is applied evenly across walls, piers, copings and steps, then given the dwell time needed to break down the algae and mould.

  4. 04

    Gentle rinse and detail

    The brick is rinsed down without force at the joints, working into corners, steps and lower walls where growth tends to gather.

  5. 05

    Protect and review

    Chiltern EverGuard™ is applied to the clean brickwork. We go over the result with you, identify any loose pointing the clean has exposed and explain any weathering still to come.

Set expectations

What cleaning brick can and cannot put right

A soft wash can make a significant difference to brick that has turned green or dark, and some treated growth may keep fading for a while after the visit. It cannot replace mortar, fix spalled bricks or cure damp coming through a wall. Chiltern EverGuard™ inhibits regrowth, typically for two to three years, depending on the surface and its environment, with retaining walls and shaded steps likely to sit at the shorter end.

  • Loose or missing pointing needs repointing, not cleaning
  • Salts can reappear while the masonry is still drying out
  • Old colour variation in the brick is part of its character
More about soft wash treatment

Proof of work

Soft Wash Treatment projects across Buckinghamshire

View all projects
  • Brick retaining wall and railings beside the front steps of a house in Beaconsfield, darkened by black algae before soft washing
    The same brick retaining wall in Beaconsfield after soft washing, the red and blue brick and pale mortar joints visible again

    Brick Cleaning and Soft Washing in Beaconsfield

    Brick cleaning and soft washing in Beaconsfield: black algae and lichen treated on brick retaining walls and copings, then rinsed at low pressure.

Why us

Why our brick cleaning starts with a look at the joints

  • Joints kept intact

    Low pressure and a gentle rinse remove the growth without washing out mortar, which is the part of a brick wall most easily damaged.

  • The right diagnosis

    We tell algae and mould apart from mineral salts before choosing a treatment, so the method answers the real cause of the mark.

  • Close to home

    We are based in Marlow, a short drive away, and know how damp ground and open fields affect brick around the village.

  • Fully insured

    Fully insured technicians do the work, and we walk you along every wall and step we have treated before we pack away.

Nearby

Soft washing around the village

We also carry out Soft Wash Treatment in the neighbouring places, including Marlow, Bourne End, Flackwell Heath, Wooburn Green and Cookham. Each has its own mix of brick, render and setting, and each house is assessed on its own walls.

Soft Wash Treatment in nearby towns

What Clients Say

Trusted by homeowners across Buckinghamshire, Berkshire, and Oxfordshire.

Thank you to every client who has trusted us with their home. Your reviews mean a great deal to us. We’re proud to be fully insured, certified professionals — delivering proven results with a customer-focused approach on every single project.

5-Star Rated On Google

  • “Highly knowledgeable and kept us informed throughout the whole process.”
    DWDean WilliamsonMarlow
  • “Jon was very professional and knew exactly what was required.”
    DRDavid ReynoldsMarlow
  • “Incredibly, Jon managed to get it gleaming again. I'm thrilled with the results.”
    AWAnna WilliamsonMarlow
  • “They did a great job cleaning my patio & front driveway in Marlow, very attentive to detail & prompt.”
    TMTom McGrath
  • “I couldn't be happier with the service from Jon, this Marlow Company provided.”
    TDTina Devereux
  • “Jon Did a fantastic job of the driveway and walls.”
    TATim Anders
  • “I cannot recommend Chiltern surface co highly enough!”
    TGThe Gentry Marlow
  • “John spent a few hours cleaning and jet washing my drive, wow an amazing job.”
    SSStuart Singer
  • “Highly recommended! The quality of the work was excellent from start to finish.”
    SMSara Maio
  • “Absolutely brilliant! Jon was absolutely fantastic in communication.”
    RURuby Uppal
  • “Highly please with the result of the roof clean”
    RDRobert Daly
  • “I recently had the chiltern surface co team round to my house in Marlow to clean our patio and driveway.. Really happy with the results! The driveway and back patio are looking brand new. Definitely recommended!”
    RKrobbie kneen
  • “Fantasitc company, fantastic job, couldn't recommend more.”
    RHRichard Hobbs
  • “Chiltern Surface Co. were amazing. The men worked really hard in extreme heat and were very respectful of our property”
    ODOlwyn Davison-Oakley
  • “Absolutely brilliant service received from this company.”
    NCNigel Crow
  • “Highly recommend Jon and the Chiltern Surface Co team. They did a fantastic job cleaning, treating and re-sanding.”
    NPNicola Padbury
  • “My roof had been an issue for years with the build up of moss.”
    NNicola
  • “A huge thank you to Jon and the team at Chiltern Surface Company for the outstanding job they've done.”
    NMNick Marr
  • “Chiltern Surface Co. did an outstanding job cleaning our patio.”
    NCNeylan Cankurtaran
  • “Jon did a wonderful job cleaning and treating our roof which had been in a terrible state. He was meticulous and professional throughout, we absolutely cannot fault the service. Would highly recommend.”
    LSLouise Scully
  • “Jon and his team were professional, tidy and did a great job. We had the gutter cleaning service”
    KCKate CT
  • “An excellent service from start to finish. The patio was in quite a state and now it looks as good as new.”
    JSJulie Simpson
  • “I didn't realise just how dirty my patios and driveway had become over the last 4 years.”
    JHJohn Holmes
  • “Excellent and professional work from start to finish. Both our patio and roof now look fantastic. Highly recommended!”
    JPJames Phillips
  • “Solid work on our guttering and cleaning patio stones. Jon and his team worked hard during the day with some really good results to show.”
    GGordon
  • “I couldn't be happier with the patio cleaning service. Years of dirt and stains were completely removed.”
    GSGill Slater
  • “I recently had my 110m² block paved driveway at my home in Maidenhead professionally cleaned, re-sanded and sealed.”
    FCFrancesco Carco
  • “Top notch service. Turned up on time, quick, efficient and my drive has never been so clean! Will definitely use Jon again.”
    DHDaniel Harrison
  • “Jon and the team at Chiltern Surface Co were professionalism exemplified.”
    CWConnor Walton
  • “Jon and his team recently cleared all of our very mossy roofing tiles.”
    CColin
  • “We used Chiltern for patio cleaning and we were very impressed! Our patio which was looking extremely sorry for itself is like new! I would definitely recommend. The team were very friendly and efficient.”
    CLClaire Lee
  • “Incredible job thank you! My patio had become badly stained from over-cleaning and really needed resealing.”
    BBookTravelBetter
  • “Meticulous, professional, paid attention to detail - our driveway and patios look brand new.”
    LHLinda HopkinsonMarlow
  • “Professional, knowledgeable and friendly. Highly recommend.”
    DODavid OsborneMarlow
  • “It's rare to find someone who is both highly skilled and genuinely nice to deal with.”
    TWThe Williamson TravelsMarlow

Questions

Soft Wash Treatment in Little Marlow: your questions

Can you soft wash a brick retaining wall?

Yes. Retaining walls stay damp from the soil behind them, so they often carry heavy growth. We treat the full face, including copings and piers, at low pressure and rinse gently so the mortar is not disturbed.

Are the white marks on my brickwork algae?

Not usually. White, powdery or crystalline marks are more often efflorescence, which is salt coming out of the masonry as it dries. We identify the mark at the site visit and explain how it differs from growth before agreeing a treatment.

Will cleaning the steps make them less slippery?

Yes, in most cases. The green film on shaded steps is a large part of what makes them slippery, and removing it helps. Steps in deep shade will see growth return, so keeping leaves off them through autumn makes a real difference.

Why do walls here seem to go green so quickly?

Low ground near the river holds moisture, and open fields nearby send seed, leaf litter and organic dust onto walls and steps. That combination gives algae both the damp and the foothold it needs, especially low down.

Can painted brick be soft washed?

Yes, if the paint is sound. Flaking or chalking paint cannot be restored by cleaning and may come away further, so we check the coating first and tell you if redecoration should come before, or instead of, a clean.

Do you protect the garden and gravel below the wall?

Yes. Planting and lawns are protected or dampened before treatment and rinsed afterwards, and we plan the rinse so loosened growth does not end up on gravel, paving or in the beds.

More from us

Other services in Little Marlow

  • Sandstone entrance steps after cleaning, the stone pale and even from the path to the door
    Winter service

    Slippery Paths, Steps and Patios

    Winter cleaning that removes slippery algae and moss from paths, steps and patios, planned around the forecast.

    • Slippery growth removed
    • Planned around frost
    • Chiltern EverGuard™ where suitable
    Learn Moreabout Slippery Paths, Steps and Patios

Looking after a commercial building, a managed site or a portfolio? Render and masonry cleaning is handled by our commercial team, surveyed and priced as a specified job.

Chiltern Surface Co

Book a free site visit for your brickwork.

We will look at the walls, steps and joints with you, tell you what is growing and what is salt, and recommend a method. A clear quotation follows, and you decide.

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  • Surface-specific recommendations

    We assess your surfaces and recommend the right approach for the best, long-lasting results.

  • Clear, fixed quotation

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  • No pressure or obligation

    We'll provide honest advice so you can decide what's right for you.

  • Directly with the owner

    Speak directly with the owner and get expert advice you can trust.