Building surfaces
Façade cleaning
Atmospheric soiling, organic growth and visible staining on the elevations residents, visitors and staff see every day.
Care and healthcare
Buckinghamshire · Oxfordshire · Berkshire
Commercial Exterior Cleaning for Care Homes and Healthcare Properties
Maintain a clean, cared-for exterior for residents, patients, visitors and staff, with works planned around the occupied site and delivered at a fixed price across Buckinghamshire, Oxfordshire and Berkshire.
On siteSurvey: roof edge and parapet beside a fenced boundary
- IPAF
- Accredited operators on every lift
- £10m
- Public liability insurance
- RAMS
- Site-specific, issued before we mobilise
- 5 days
- From request to survey
Photographic record
Works on an occupied site
- Office
- 01628 232 450
- Mobile / WhatsApp
- 07308 755 755WhatsApp
The problem
Presentation and access on an occupied site
Stained façades, organic growth, marked paths and overflowing gutters are what families and visitors see first, and they can weaken confidence in the way a property is maintained, even when the care provided inside is excellent. The survey separates those visible priorities from less obvious maintenance concerns and records the different materials present.
The work itself has to fit around the people who live, work and visit there. Care homes and nursing homes are occupied accommodation, with visitor routes, shared outdoor areas and different levels of access around the building. At clinics and medical centres the specification may focus on the entrance, frontage, signage surrounds, walls and patient approaches, keeping a smaller property presentable without an unnecessarily broad scope. Out-of-hours working is available where the site needs it.
Chiltern Surface Co takes responsibility for the survey, specification, mobilisation, delivery and handover, so the facilities or property team has a problem to hand over rather than another task to manage.
- Entrances and accessible routes
- Main doors, ramps, paths and drop-off points stay busy throughout the day. We plan how people reach the building when we define the work zones and sequence the works.
- Essential and service access
- Emergency vehicle access, deliveries, waste collections and staff routes place firm limits on when particular areas can be worked on. We agree them with the site before mobilisation, together with the site rules.
- Residents and vulnerable users
- Access, noise-sensitive locations and the movement of residents, visitors and carers are built into the programme.
- Different zones and priorities
- A public-facing entrance needs a different priority from a rear service area, courtyard or roofline. The specification of works sets out what is done first and what can be phased: larger care estates can begin with main entrances, heavily used routes and the most visible elevations before moving to lower-priority areas.
- Office
- 01628 232 450
- Mobile / WhatsApp
- 07308 755 755WhatsApp
What we do
Buildings, rooflines and external areas
A specification of works can deal with one focused concern or bring several exterior services into one coordinated programme, depending on the site, the surface condition, access and how the property operates. Care and healthcare properties can combine render, coated cladding, brickwork, roof coverings and robust paving. Excessive pressure can affect coatings, joints and delicate substrates, so we identify each surface and its contamination before we specify the pressure, water flow, cleaning products and application technique. Where it helps, we discuss a test area at the survey.
Building surfaces
Building surfaces
Render and masonry cleaning
Render, brick, stone and masonry on care home façades and clinic frontages, including soft washing on render.
Building surfaces
Cladding cleaning
Coated metal and other cladding systems on care homes, nursing homes, clinics and medical centres.
Roofs and high level
Roofs and high level
Roof cleaning
Moss, algae and other biological growth on suitable roof surfaces over occupied accommodation, specified once the covering, condition, drainage and access have been surveyed.
Roofs and high level
Gutter and high-level cleaning
Gutters and outlets cleared and flushed where overflow falls on entrances, ramps and resident routes, with high runs reached from our tracked spider lift.
Entrances and external areas
Entrances and external areas
Car park and walkway cleaning
Entrances, ramps, paths, drop-off points and parking areas used by residents, visitors, carers and staff.
Entrances and external areas
Pressure washing
Controlled pressure washing for courtyards, communal outdoor paving, forecourts and service areas.
One-off, planned and multi-site work
One-off, planned and multi-site work
Planned preventative maintenance (PPM)
A one-off clean before an inspection, opening, handover or refurbishment, or a planned preventative maintenance (PPM) proposal with a suggested review cycle.
One-off, planned and multi-site work
Multi-site and portfolio contracts
Several care homes or clinics: one contact, one standard, a specification for each site and consolidated reporting.
Included on the project
- Drone survey of roofs and high-level areas before pricing
- Fixed-price proposalspecification of works, programme and exclusions
- Site-specific RAMS issued before mobilisation
- Dedicated tracked spider-lift accessIPAF-accredited technicians
- Completion reportbefore-and-after photography and defect schedule
- £10 million public liability cover
How the work is delivered
Survey it. Specify it. Plan it. Deliver it. Document it. Maintain it.
- 01SurveySite visit and drone survey, with the condition photographed.
- 02ProposalFixed price, with specification of works, programme and exclusions.
- 03MobilisationRAMS issued; asbestos register, drainage drawings and site rules checked.
- 04WorksZone by zone behind exclusion areas, with arisings removed and wash-water control planned.
- 05Completion reportBefore-and-after photography, a defect schedule and sign-off.
- 06PPMA planned maintenance proposal, so the problem does not come back unnoticed.
- Office
- 01628 232 450
- Mobile / WhatsApp
- 07308 755 755WhatsApp
Safety and site control
Planned before we arrive
- Roofs
- We identify the roof covering before any work is proposed and request the asbestos register. Asbestos-cement and fragile roofs are never pressure-washed or walked on.
- Wash water
- We plan wash-water control and drain protection for every site.
- Listed and conservation buildings
- We use test areas and low-pressure methods on listed and conservation-area buildings.
- Schools and care settings
- We work in school holidays and INSET days, or behind exclusion zones away from pupils and residents.
Related
Where care and healthcare work connects
Questions
Care and healthcare FAQs
What exterior areas can be included?
Façades, render, cladding, roofs, gutters, entrances, ramps, paths, paved courtyards, and parking or service areas. We confirm the exact areas in the specification of works after surveying the property.
Can the works be planned around residents and an occupied site?
Yes. Resident, visitor and staff access, deliveries and essential routes are agreed with the site before mobilisation, and the work zones and sequence are set around them in the site-specific RAMS.
What do we receive when the work is complete?
A completion report: the works completed against the specification, before-and-after photography, defects found during the works, items outside the specification that need your attention, and sign-off.
How often does the exterior need attention?
There is no single schedule. Exposure, traffic, surrounding vegetation, the material and the presentation standard required all affect how quickly soiling returns. Where the asset warrants it, the completion report ends with a planned preventative maintenance (PPM) proposal and a suggested review cycle.
What do you need from us before the survey?
The site address and building type, the external areas that concern you, and the routes that must remain available for residents, visitors, deliveries and emergency vehicles. Photographs and site plans help. For roof or gutter work we also ask for the site's asbestos register and drainage drawings.
Which areas do you cover?
Buckinghamshire, Oxfordshire and Berkshire, from our base in Marlow.
Next step
Request a Site Survey
Tell us about the care home, nursing home or clinic, the external areas that need attention and any access or scheduling considerations. We survey the surfaces, agree priorities with you and send a fixed-price proposal with a specification of works, programme and exclusions.
- Office
- 01628 232 450
- Mobile / WhatsApp
- 07308 755 755WhatsApp