Frontages and elevations
Façade cleaning
Built-up dirt, atmospheric soiling, organic growth and staining on frontages, entrance surrounds and elevations.
Retail
Buckinghamshire · Oxfordshire · Berkshire
Commercial Exterior Cleaning for Retail Properties
Keep shopfronts, retail units and shared customer areas clean and well managed, with works specified for your site and delivered at a fixed price across Buckinghamshire, Oxfordshire and Berkshire.
On siteSurvey: aerial view of commercial units with an adjoining car park
- IPAF
- Accredited operators on every lift
- £10m
- Public liability insurance
- RAMS
- Site-specific, issued before we mobilise
- 5 days
- From request to survey
Photographic record
From the survey to the completion report
- Office
- 01628 232 450
- Mobile / WhatsApp
- 07308 755 755WhatsApp
The problem
What a weathered exterior does to a retail site
Dirt around entrances, weathered façades, marked paving and organic growth on walls or canopies can make a well-run retail property look neglected. On a retail park, inconsistent presentation between units also affects the appearance of the wider site.
For the property or facilities team, the burden is everything around the clean: arranging access around tenants and the public, confirming what is included and showing what was done. Chiltern Surface Co takes responsibility for the survey, specification, mobilisation, delivery and handover, so the exterior becomes a problem you hand over rather than another task to manage.
- Customer and pedestrian movement
- Entrances, paths and forecourts can stay busy all day. We define the work areas around how people move through the site. Works are phased zone by zone behind agreed exclusion areas, so access can be maintained wherever the site conditions allow.
- Deliveries and service access
- Loading points, service roads and rear access areas often run to different patterns from the public-facing frontage. Delivery times, tenant access and site rules are agreed before mobilisation.
- Mixed materials
- Retail properties can combine coated cladding, render, brick, masonry, canopies and different paving materials. A robust concrete service area may accept a method that would be unsuitable for coated cladding, delicate render or an older shopfront, and excessive pressure can damage finishes, joints and more vulnerable materials.
- Office
- 01628 232 450
- Mobile / WhatsApp
- 07308 755 755WhatsApp
What we do
One specification from the frontage to the service areas
The combination of services depends on the property, the condition of its surfaces and the priorities identified at the survey. A single shop or retail unit may need only its frontage, entrance, walls and adjacent hard surfaces. On a retail park, one specification of works can bring several units, shared walkways, entrance zones, external walls and selected service areas to a consistent standard, starting with entrances, the busiest customer routes and the most visible elevations before lower-priority areas.
Frontages and elevations
Frontages and elevations
Render and masonry cleaning
Rendered, brick and masonry elevations on retail units, including soft washing on render.
Frontages and elevations
Cladding cleaning
Coated metal and other cladding on retail units and retail-park buildings.
Roofs and high level
Roofs and high level
Roof cleaning
Moss, algae and other biological growth on roofs, specified once the covering, condition, drainage and access have been surveyed.
Roofs and high level
Gutter and high-level cleaning
Gutters and outlets cleared of debris, then flushed with our van-mounted system.
Roofs and high level
High-level access cleaning
Canopies, upper elevations and other difficult high-level areas reached from the tracked spider lift we own and transport to site.
Entrances and hard surfaces
Entrances and hard surfaces
Car park and walkway cleaning
Customer paths, walkways and retail-park car parks, planned around pedestrian and vehicle movement.
Entrances and hard surfaces
Pressure washing
Controlled pressure washing for entrance paving, forecourts and pedestrian areas where the surface suits it.
Entrances and hard surfaces
Oil stain and contamination removal
Residual oil staining in car parks and service areas, treated after the event. The achievable result depends on the depth and nature of the staining.
One-off, planned and portfolio work
One-off, planned and portfolio work
Planned preventative maintenance (PPM)
A one-off clean before an opening, refit, change of tenant, landlord inspection or seasonal trading, or a planned preventative maintenance (PPM) proposal with a suggested review cycle set by traffic, exposure, vegetation and the presentation standard required.
One-off, planned and portfolio work
Multi-site and portfolio contracts
One contact, one standard, site-specific specifications and consolidated reporting across several retail sites.
Included on the project
- Drone survey of roofs and high-level areas before pricing
- Fixed-price proposalspecification of works, programme and exclusions
- Site-specific RAMS issued before mobilisation
- Dedicated tracked spider-lift accessIPAF-accredited technicians
- Completion reportbefore-and-after photography and defect schedule
- £10 million public liability cover
How the work is delivered
Survey it. Specify it. Plan it. Deliver it. Document it. Maintain it.
- 01SurveySite visit and drone survey, with the condition photographed.
- 02ProposalFixed price, with specification of works, programme and exclusions.
- 03MobilisationRAMS issued; asbestos register, drainage drawings and site rules checked.
- 04WorksZone by zone behind exclusion areas, with arisings removed and wash-water control planned.
- 05Completion reportBefore-and-after photography, a defect schedule and sign-off.
- 06PPMA planned maintenance proposal, so the problem does not come back unnoticed.
- Office
- 01628 232 450
- Mobile / WhatsApp
- 07308 755 755WhatsApp
Safety and site control
Planned before we arrive
- Roofs
- We identify the roof covering before any work is proposed and request the asbestos register. Asbestos-cement and fragile roofs are never pressure-washed or walked on.
- Wash water
- We plan wash-water control and drain protection for every site.
- Listed and conservation buildings
- We use test areas and low-pressure methods on listed and conservation-area buildings.
Related
Where retail work connects
Questions
Questions about retail sites
What can be included on a retail property?
Shopfronts, façades, render, cladding, roofs, gutters, entrances, paths, forecourts, and suitable car park or service areas. We confirm the exact areas in the specification of works after surveying the property.
Can the work go ahead while the site stays open?
Yes, wherever the site conditions allow. Out-of-hours working is available where an entrance, route or service area cannot close during the day, and the programme in the proposal shows which zones are worked and when.
Can you clean several retail units in one project?
Yes. On a retail park we survey the units and the shared external areas together and set out one specification of works based on condition, access and priority. Shops on separate sites each keep their own specification within one coordinated multi-site programme.
Which method do you use on a shopfront?
It depends on the frontage material and the type of contamination. We identify both at the survey, then specify the pressure, water flow, cleaning products and application technique: controlled pressure washing, soft washing on render or another suitable method. Where it helps, a test area is agreed at the survey.
What do we receive when the work is finished?
A completion report: the works completed against the specification, before-and-after photography, defects found during the works, items outside the specification that need your attention, and sign-off. Where it is justified, the report ends with a PPM recommendation and a suggested review cycle.
Which areas do you cover?
Buckinghamshire, Oxfordshire and Berkshire, from our base in Marlow.
Next step
Request a Site Survey
Tell us about the shop, retail unit or retail park, the external areas that need attention and any access or scheduling considerations. We survey the surfaces, agree the priorities with you and send a fixed-price proposal with a specification of works, programme and exclusions.
- Office
- 01628 232 450
- Mobile / WhatsApp
- 07308 755 755WhatsApp